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Welcome to the
QuickFox network |
What is QuickFox?The QuickFox network is unique, non-commercial community of users which have interests that expand over many fields, not withstanding technology, spirituality, anime, furry and many others. Since we use technology to communicate, it is vital that we have the IT knowledge to run this community, as such, we have some of the most experienced IT experts running these services. Part of the philosophy of QuickFox, is that the services provided are offered at no cost and emphasize on keeping the management socially based. This meaning, if there are social issues on our services, we will try to solve this socially first, rather than implementing a technical solution that may solve it. This is important, as a community which is kept in order purely by technology enforcing rules, is not a real community but a disaster waiting to happen. Currently our community is mostly IRC based (What is IRC?) but we are going to expand into other areas very shortly. |
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| Interesting weekend |
[Jul. 6th, 2008|10:09 pm] |
| [ | Current Mood |
| |  amused | ] |
Well, this weekend had some interesting issues.
I decided to upgrade our mail server to a different mail server product. The conversion application tells me it may take a few minutes to convert the data -- Well, it took over a day to do so.
Suddenly the network discovers we have unwanted visitors, a Trojan botnet army moved in, so I quickly added a line of code that automatically dealt with the evils.
During this time, I do various server software upgrades on Hal-9000, which leads to some, catastrophic issues with certain libraries behaving badly. Thus, I had to roll back the system. At that point one of the secondary services start acting funny (locking up, crashing) and I fear that some library is screwed up from the upgrade which wasn't removed with the roll back.
As I start investigating this issue, Trajan determines that it's primary file system has gone bad, so it sets everything to read only. Preventing services from saving it's databases (apparently caused by a power outage we had a while back) -- This issue was quickly resolved.
After extensive debugging on Hal-9000, I determined the issue was to do with previous problems we've had with a 'mysql' library, which is usually caused by connections issues. Sure enough, after investigating a little, I find that the network cable that connects Trajan to Hal-9000 is damaged.
Needless to say, all has been resolved now.
Update: I needed to replace three network cables and a network card - Did we get cursed or something? |
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| SecondLife gateway back online |
[May. 6th, 2008|09:19 pm] |
The Secondlife gateway was re-activated earlier today after a downtime of approximately two days. The cause appeared to be a bug in the MySQL library that prevented the system from recovering out of an error condition.
Unfortunately, the bug is still inside and I can't say for sure if it will resurface eventually again. What I can say for sure is that problems of this type will no longer cause such a long downtime in the service in the future.
Overall, the gateway service was fully operational for several months with no maintenance of any sort and despite problems like the one we had just now, it's pretty stable.
Again, thanks for your patience and sorry for the downtime. |
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| SecondLife gateway downtime |
[May. 4th, 2008|05:00 pm] |
Our SecondLife gateway went down earlier at approximately 20:00 GMT (03.May.2008) due to database connectivity issue and is in progress of being repaired at the moment. I'm not sure how long will the service be down, but the sooner I can reach Ash-Fox - the sooner the service will be operational again.
On behalf of QuickFox, I apologize for the inconvenience caused to our userbase that benefit of the service. I will do all I can to get the services back up, but alone, it's not a lot unfortunately.
Thanks for your patience. |
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| Services downtime report |
[Apr. 1st, 2008|08:40 pm] |
On March 31st, at 22:45 GMT there was a connection loss between the IRC services and trajan.irc.quickfox.net due to what appeared to be a disk space outage on the main drive. Being at work at that hour, I could only analyze the problem 7 hours later and deal with it. At 06:30 GMT the services were restarted after an emergency workaround. The primary drive was still full, but the services could operate at least until the disk space issue could be completely solved.
Final solution to services was applied at 17:30 GMT after a disk cleanup with Ash-Fox over the phone and after a restart, they are now working in their normal state.
We apologize for the inconvenience the downtime might have caused and if something bad happened during the recovery procedures, please let me know.
--IceDragon |
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